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Saurabh Singh

I’m a Web developer with over four years of experience. I work with agencies across the globe to create high-performance & rich interactive websites that work across all platforms & devices.

Although I'm very familiar with using frameworks, my websites are primarily hand-coded using HTML5, CSS3, Bootstrap, JavaScript, PHP, and WordPress.

With a strong emphasis on "Progressive Enhancement", I look for creative ways to push the boundaries of website front-end code without compromising on browser support and performance.

In a quest for always keeping myself updated, I read books and attend conferences & meetups.

What I Do

Web Design

Web Design with your customer in mind. Modern web design is more involved than creating an attractive website. Consideration of user experience.

Ecommerce Development

Add more value to your business and take it to the next level of success by delivering it with our top-notch e-commerce website development services.

Search Engine Optimization

Search Engine Optimization is the practice of optimizing content to be discovered through a search engine’s organic search results.Have experience to rank site with various tools.

UI/UX Design

Attraction need Attractive Design and Attractive Design are made of creative art.So I pledge to give your website a Design which holds your users attentions.

WordPress Development

Wordpress is a CMS built in PHP.Have an experience to design and develop website in it with custom theme and plugins development approach.

Data Analytics

Data analytics is the science of analyzing raw data in order to make conclusions about that information.Do have knowledge of various Data ML Algorithims.

Testimonials

Clients

Fun Facts

Happy Clients

20+

Working Hours

5000+ Hrs

Awards Won

5

Coffee Consumed

100+

Resume

4 Years of Experience

Experience

2023- Present
Eptura

Application Support Engineer

  • Provide exceptional customer support by promptly responding to customer inquiries, troubleshooting technical issues, and resolving problems related to Eptura products and services.
  • Investigate and diagnose technical issues reported by customers. Work to resolve these issues in a timely and efficient manner, whether through direct action or by escalating issues to the appropriate teams within the organization.
  • Collaborate with cross-functional teams, including product development, engineering, and sales, to address customer needs and provide feedback on product improvements.
  • Assist in testing new software releases and updates to ensure they meet quality and performance standards. Report any bugs or issues encountered during testing.
  • Be familiar with IT service management concepts, including incident management, problem management, change management, and release management.
  • Supporting Office 365 and On-Prem, environment for Multiple clients which includes managing exchange online and some part of Teams and SharePoint online as well.
  • Conduct in-depth analysis of incidents to identify the root causes of technical issues and develop effective solutions.
  • Experience working with SQL and Azure to check the logs over SQL and Azure and take action accordingly to fix the issue.
  • Worked extensively on post migration issues of .Net/SQL web-based application using tools like – Fiddler, SQL profiler, Azure App insights, Browser Developer tool, Azure Log analytics
  • Supervising the general health of the server (space, CPU utilization, memory) to confirm there are no issue
  • Setup login for integrated, windows Authentication, SSO/ SAML as per client’s requirement.
  • Supporting clients for user provisioning through SCIM and HR Feed.
  • Guided client to use product API and generation of token for the same.
  • Effectively managed customer issues and service requests through Salesforce, ensuring accurate tracking and timely resolution, maintaining a customer satisfaction rating of 96%.
  • Supporting clients regarding various hardware integrations of software to meeting, desk screens & sensors.
  • Created various automation to save the cost 4250$ to avoid manual work.
  • Awarded multiple awards on the basis of CSAT and client recognition.
  • Providing Training to new hire as part of buddy program
2021-2023
Tata Consultancy Services

Application Support Engineer

  • Coordinate with the development team to implement application build and deployment processes.
  • Provide structured and transparent Release Management, Change Management, and Problem Management processes using the ServiceNow platform.
  • Coordinate with application and system developers to troubleshoot and resolve deployment issues.
  • Manage the overall communication related to vendor application releases, upgrades, and system patches for production.
  • Automated a few support cases to save 1440 dollars and avoid manual work on the business issues.
  • Provide support and documentation to assist in sustaining the project during the transition to production, where necessary
  • Worked on UI layers using HTML, CSS, Bootstrap, and Javascript to give a good look and feel to the applications
  • Experience in database design, development, and query optimisation using MS SQL Server.
  • Hand-on knowledge of deploying .NET applications through IIS using built-in tools as well as other tools in various environments, including development, testing, and UAT.
  • Lead 4 members of the team. In order to ensure active involvement in project planning and definition of scope.
  • Multiple On the Spot Awards for outstanding contributions to the organization.
2020-2021
Ichelon Consulting Group

Web Developer

  • Design complex WordPress solutions for back-end and front-end development to establish and guide website architecture and functionality.
  • Developed response WordPress Websites using HTML, CSS, BootStrap, PHP, and JQuery from scratch.
  • Developed custom front-end design for the Saas-Based Portal.
  • Developed Landing Pages for clients using HTML, CSS, and Bootstrap.
  • Developed HTML-based inline Email template for the clients.
  • Spearheaded content management system (CMS) process improvements to maintain high performance and availability of technical components to support clients.
  • Supervised and trained 4 WordPress developer interns in website development,ecommerce development and content management

Education

2021
Manipal Institute of Technology

Master of Computer Applications

Completed Masters of Computer Applications Degree from MIT Manipal from Karnataka India.With good academic score.

2018
College of Management Studies

Bachelor of Computer Applications

Completed Bachelor of Computer Applications Degree from CMS from Unnao India. With good academic score.

Design Skills

Web Design

90%

Content Design

85%

Logo Design

80%

Graphic Design

75%

Post Design

80%

Canva Design

90%

Coding Skills

HTML / CSS

100%

Bootstrap

70%

JavaScript

85%

PHP

70%

WordPress

80%

AI/ML

80%

Awards

Certifications

Portfolio

My Works
ORANGE ARC INTERNATIONAL

ORANGE ARC INTERNATIONAL

Website
CYHEALTHCARE

CYHEALTHCARE

Website
Unibots

Unibots

Website
Sujata Professional Makeup Studio & Academy

Sujata Professional Makeup Studio & Academy

Website
QUBAN LIFE SCIENCES

QUBAN LIFE SCIENCES

Website
HARYANA MEDIHOUSE

HARYANA MEDIHOUSE

Landing Pages
Prefigure Technologies

Prefigure Technologies

Website
Filterpapers

Filterpapers

Website
VIKFIT GYM

VIKFIT GYM

Website
Fabcare Dry Clean

Fabcare Dry Clean

Website
Fitkulture

Fitkulture

Website
Gv CloudSecure

Gv CloudSecure

Website
ProTeam Web Services

ProTeam Web Services

Website
Styletech Designs

Styletech Designs

Website
Dr Raju Vyas

Dr Raju Vyas

Website
Vamcom Digital

Vamcom Digital

Website
Bajjis World

Bajjis World

Website
Chaiops

Chaiops

Website

Contact

Get in Touch

+91 7084382428

Unnao,India

elitsavvy@gmail.com

20+ Clients

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